ISBM - Institute for the Study of Business Markets
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Staff Directory

Member Services
NameTitleE-mail
Suzanne Lavin Executive Director
Gary W. Holler Business Manager
Cynthia Flango Membership Manager
Lori Nicolini Program Specialist lnicolini@psu.edu
Ralph Oliva Director Emeritus roliva@psu.edu
Irwin Gross Director Emeritus igross7037@gmail.com
Research
Gary Lilien Research Director glilien@psu.edu
Hari Sridhar Associate Research Director, Program Director, B2B Customer Analytics 

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