Skip to content. | Skip to navigation

Personal tools

Penn State Smeal College of Business The Pennsylvania State University Smeal College of Business

You are here: Home / Resource Library / Books

Book Collection

Collection of ISBM books for Resource Library
Title Description Tags
A Whole New Mind: Why Right Brainers Will Rule the Future Author: Daniel H. Pink, 2006, 288 pages Building Value Understanding
Alliance Competence: Maximizing the Value of Your Partnerships Authors: Robert E. Spekman, Lynn A. Isabella, 1999, 320 pages Life Cycle Management, Strategy Formulation
B2B Brand Management Authors: Philip Kotler, Waldemar Pfoertsch, 2006, 357 pages Life Cycle Management, Communicate and Deliver Value
Business Market Management: Understanding, Creating and Delivering Value Authors: James C. Anderson, James A. Narus, 2003, 480 pages Life Cycle Management, Design Customer Value, Building Value Understanding, Communicate and Deliver Value, Strategy Formulation
Buyer-Approved Selling: Sales Secrets from the Buyer's Side of the Desk Author: Michael Schell, 2004, 168 pages Communicate and Deliver Value
Channel Advantage Authors: Lawrence Friedman, Tim Furey, 1999, 228 pages Communicate and Deliver Value
Clued In: How to Keep Customers Coming Back Again and Again Author: Lewis Carbone, 2004, 304 pages Design Customer Value, Life Cycle Management
Co-Opetition: A Revolution Mindset That Combines Competition and Cooperation: The Game Theory Strategy That's Changing the Game of Business Authors: Adam M. Brandenburger, Barry J. Nalebuff, 1997, 304 pages Design Customer Value, Strategy Formulation
Competing Analytics: The New Science of Winning Authors: Thomas H. Davenport, Jeanne G. Harris, 2007, 240 pages Building Value Understanding, Strategy Formulation
Competitors: Outwitting, Outmaneuvering, and Outperforming Author: Liam Fahey, 1998, 576 pages Building Value Understanding, Strategy Formulation
Concurrent Marketing: Integrating Product, Sales, and Service Author: Frank V. Cespedes, 1997, 307 pages Communicate and Deliver Value, Strategy Formulation
Counterintuitive Marketing: Achieve Great Results Using Uncommon Sense Authors: Kevin J. Clancy, Peter C. Krieg, 2000, 350 pages Building Value Understanding, Strategy Formulation
Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together Author: Fred Wiersema, 1996, 221 pages Building Value Understanding, Strategy Formulation
Customer Visits: Building a Better Market Focus Author: Edward F. McQuarrie, 2008, 256 pages Design Customer Value, Building Value Understanding
Customers.Com: How to Create a Profitable Business Strategy for the Internet and Beyond Authors: Patricia B. Seybold (Contributor), R. T. Marshak, 1998, 360 pages Communicate and Deliver Value
Developing a Creative and Innovative Integrated Marketing Communication Plan Author: James R. Ogden, 1998, 192 pages Communicate and Deliver Value
Dominating Markets with Value: Advances in Customer Value Management Authors: R. Reidenbach, R. Goeke, G. McClung, 2002, 329 pages Design Customer Value, Building Value Understanding, Strategy Formulation
E-Business: Roadmap for Success (Addison-Wesley Information Technology Series) Authors: Ravi Kalakota, Marcia Robinson, Don Tapscott, 1999, 378 pages 1 edition Communicate and Deliver Value
Electronic Commerce: A Manager's Guide Authors: Ravi Kalakota, Andrew Whinston, 1996, 431 pages Communicate and Deliver Value, Strategy Formulation
Ethnography Step-by-Step (Applied Social Research Methods) Author: David M. Fetterman, 1997, 165 pages Design Customer Value, Building Value Understanding