ISBM - Institute for the Study of Business Markets
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Staff Directory

Member Services
NameTitleE-mail
Suzanne Lavin Executive Director
Ralph Oliva Director roliva@psu.edu
Helene Mathern Director hcm11@psu.edu
Irwin Gross Director Emeritus igross7037@gmail.com
Gary W. Holler Business Manager gwh3@psu.edu
Cynthia Flango Membership Manager caf13@psu.edu
Paula Dorminy Event and Program Manager        pad148@psu.edu
Desiree Donaldson Administrative Assistant dmd21@psu.edu
Research
Gary Lilien Research Director glilien@psu.edu
Hari Sridhar Associate Research Director, Program Director, B2B Customer Analytics  sus55@psu.edu
Lori Nicolini Program Specialist lnicolini@psu.edu

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